Home / Faq
       

FAQ

Professional operator

More than 90% of our field workers have a professional technical education background and many years of experience in pet food R&D and production. It is precisely because of this united, dedicated, pioneering, sophisticated, and experienced team that the company's technology and products can be continuously updated and improved.

  • How long can we get a reply after we send you an inquiry?

    We will reply to you within 48 hours after receiving the inquiry within working days.

  • What products can you offer?

    We mainly produce cat food, dog food, cat snacks and dog snacks.

  • Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products according to the formulas or samples provided by customers.

  • What is the production capacity of your company?

    We have 4 production lines and 2 customized production lines, which can produce more than 20,000 tons of dry pet food annually.

  • How does your company guarantee product quality?

    After each process, we will have corresponding inspection and control of more than 40 key points. For the final product, we will do inspection according to customer requirements and corresponding standards;

  • What is the payment method?

    When quoting, we will confirm with you the good transaction method. In mass production, we generally pay 30% advance payment first, and then pay off before delivery.